Client Relationship Managers

Our client relationship managers work with you both during the implementation of your insurance program and on a routine basis to ensure your insurance products continue to meet your needs. Relationship managers are proactive, looking for ways to help simplify and automate routine tasks, as well as identify potential problems and find successful solutions.

IL Group relationship managers:

  • Provide initial and ongoing training on programs, carriers and service centers
  • Perform periodic on-site visits to review processes, procedures and exception reports to ensure the programs are working properly
  • Offer periodic consultation on lender-placed insurance, enhancements and improvements to your existing program
  • Keep you up-to-date on lender-placed insurance regulatory issues

Providing superior insurance services has been a guiding principle of our company since our founding in 1989. Our investment in client relationship managers and value-added services offers proof of our commitment to client success.